Common Small Business Complaints - Good Help is Hard to Find
The Law of Expected outcomes states that every effect (result) has a cause (action).
As a business proprietor, you know the result or result you desire. Additionally you know which actions will result in that result. For this reason it's easy to baby sit your employees, or do the work yourself- you are aware how to find the desired results. But this results in a tremendous burden on your time and energies. You lament when employees would function things the same way you'd, you'd have time for attending other tasks. The solution would be to develop procedures for every task- that's, the steps necessary to achieve the desired result. When the procedure is followed, the result is known.
When a business includes a comprehensive group of procedures, and people procedures are trained and followed, the results are consistent. Quite simply, procedures will provide employees the instructions required to execute a task the same way the owner would. The dog owner no longer needs to baby sit- he offers the necessary direction and training, and allows the worker to become responsible for implementation.
There are numerous good workers out there. The trick is to locate them and supply them with a culture that fits their needs-both financially and psychologically. Employees want more than merely a pay check-they wish to feel appreciated and enjoy their work.
Finding the right employees could be time consuming. But when systems are produced for the candidate selection process, desirable answers are more prone to be performed. Should you simply hire at random- e.g., the man who shows up-you will not make a good hire. But if you've got a process to promote for workers, for interviewing, etc. you will greatly improve your chances of finding a good employee.
Just like you have steps for baking the perfect pie, or building widgets, or selling appliances, you should have a number of steps for hiring the kind of employee you would like.
